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Systems Engineer- Managed Services Division

Orlando, Florida

Posted: 08/06/2021

Job Requirement and Description:

As the Systems Engineer, you’ll be responsible for configuring, deploying, and administering IT systems, applications, and infrastructure. Although you will specialize and serve as a subject matter expert (SME) on one or more platforms, you must also be a skilled generalist who can build and support a broad range of IT services and solutions.

Your day-to-day activities:

  • Support IT project delivery by leading or contributing to the design, configuration, deployment, and integration of new and existing IT systems
  • Develop and maintain subject matter expertise on one or more assigned platforms, systems, or deployment methods
  • As a subject matter expert, lead the scoping, architectural design, configuration, and
  • deployment of those systems, serve as the top escalation point for relevant support issues
  • As a generalist, support our IT Services team as an escalation point for Tier 2/3 support issues
  • Develop standard operating procedures, knowledge base articles, and customer-facing
  • documentation
  • Contribute to presales efforts including developing statements of work

Who are you:

You’re a senior IT systems administrator with experience building and supporting a broad range of IT systems, including servers and workstations, applications, and networking. You’re comfortable troubleshooting most aspects of IT in the modern workplace. You enjoy working with new systems and software and can quickly come up to speed on a new piece of technology and understand how it works and interacts with other aspects of IT infrastructure. Although you’re an IT generalist, you like to dig in and develop mastery of a system or platform. You’re a team player and co-workers respect you for your technical acumen and willingness to lend a hand.

What you need have:

  • 10+ years of progressive experience supporting IT in a corporate environment, including
  • 5+ years of experience administering IT systems
  • Contemporary knowledge of cloud architecture and security best practices
  • Strong general knowledge of IT systems, including servers, virtualization (Hyper-V), Windows domain services (Active Directory, Group Policy), Windows 10, endpoint management, and desktop support
  • Solid grasp of networking fundamentals, network design, and troubleshooting (DNS, DHCP, wireless, routing, switching, firewalls, VPN)
  • Experience configuring and managing Microsoft cloud services (Office 365, Azure AD, Intune, AWS)
  • Strong understanding of security fundamentals (least privilege, RBAC, audit logging, endpoint security, change management)
  • Basic knowledge of Linux systems (RHEL, CentOS)
  • Proficiency with PowerShell, scripting, and automation techniques
  • Excellent troubleshooting skills
  • Excellent organization, communication, problem-solving, and active listening skills

It would be great if you have:

  • Experience managing multiple, simultaneous customer projects
  • Knowledge and passion for cloud-first architecture, including experience building and deploying systems in Azure
  • Familiarity with version control systems, DevOps tools and concepts, and infrastructure-as-code
  • Exposure to compliance requirements for the U.S. Defense Industrial Base (i.e., CMMC, DFARS, NIST SP 800-171) or other industry compliance frameworks (ISO 27001, CIS Controls)
  • Professional certifications such as Microsoft, Linux, networking, or related certifications
  • Bachelor’s degree or higher in technology, engineering, or related field

We are passionate about cybersecurity and contributing daily to their positive culture, with a commitment to professional development and social responsibility. In a world inundated with technology, it’s good to remember that being human is a team sport. We are literally all in this together. For our client, being on Team Human means putting people over profit in how they manage their business and their internal team. It means remembering the person on the other end of every email or screen share.

Please check back often, as new internal employment opportunities are continually added. For more information regarding any of the current openings, or to find out more about what it is like to be a part of the Kavaliro Team, please contact Kelly Babb at kbabb@kavaliro.com.